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ORDERING
INFORMATION Pre-Orders - Terms & Conditions - Processing & Shipping - Track Shipment - Back Orders - Guarantee - Limit of Liability |
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Shop online or CALL Toll Free 1-800-801-2128 or FAX
407-859-9024 PRE ORDER POLICY TERMS AND CONDITIONS
All items offered subject to availability. All sales are subject to ICON's Standard Terms of Sale. Florida residents are subject to an additional 6% sales tax plus applicable surtax. Payment can be made by check, money order, VISA, Mastercard, American Express or Discover. If you prefer to pay by check or money order then we encourage you to run through the online order process and when you are ready to finalize your order, you will be given the option to print out and mail in your completed and totaled order form. Please be advised all check orders are held for 10 business days from the date that they are received for check clearance. All export orders must be paid by credit card or funds transfer to our bank account in advance. ORDER PROCESSING / SHIPPING & HANDLING Items placed in the online shopping cart can be removed at any time. Your order is only finalized when you have entered your shipping, billing & payment details and submitted the confirmed order. If you wish to modify or cancel an order after it has been submitted, please call our office as soon as possible at Toll Free 1-800-801-2128 ( ICON Distribution LLC. office hours are Monday thru Friday from 8.00am to 5.00pm US Eastern Time ). Most orders are processed and dispatched within 1 to 2 Business days after receipt. In the Continental USA, expect delivery in 3-7 business days via FedEX Ground Service once your order has been processed and shipped from our facility. Please note FedEx does not deliver to P.O. Boxes. * No additional shipping fees apply to a US military APO or FPO address. * As soon as your order is dispatched from our facility you will receive e-mail notification and a Tracking number from FedEX. IMPORTANT: If an order is dispatched to you and delivery is refused by the recipient, resulting in your package being returned to us; it is our policy to pass along the additional costs incurred and your credit card will be billed for both shipment charges (double the Shipping and Handling charge). Please do not place an order unless you are serious about receiving the delivery.
Shipping & Handling Within the Continental USA
Over $210.00, add 8% of total order value for shipping & handling. Outside the Continental USA, shipping & handling will be billed at cost. Call or e-mail for a quotation: exports@iconusa.com. No additional shipping fees apply to a US military APO or FPO address. Shipments outside of the USA may be subject to additional import duties. BACK ORDER POLICY In the event that a product is on back order, the availability date will be prominently indicated on our web site or you will be contacted with an estimated delivery date and given the option to cancel the backordered item or wait the additional delivery time. Additional Shipping & Handling charges will not be incurred by backordered items and your credit card will only be charged when we are ready to ship your order. All items offered subject to availability. GUARANTEE / RETURN POLICY Our commitment to our customers is their complete satisfaction. If you are not happy with our products for any reason, please contact us within 7 days of reciept for a product return authorization number. Upon receipt of the returned product, ICON Distribution LLC. will issue a merchandise credit (less shipping charges) as long as the returned materials are in a resaleable condition. Please note, no partial packaging can be accepted. LIMITS OF LIABILITY
All statements, technical information and recommendations contained herein are based on tests we believe to be reliable, but the accuracy of completeness thereof is not guaranteed, and the following is made in lieu of all warranties, expressed or implied: seller's and manufacturer's obligation shall be to replace such quantity of the product proved to be defective. Neither seller nor manufacturer shall be liable for any injury, loss or damage, direct or consequential, arising from the use of or the inability to use the product. Before using, user should determine the suitability of the product for the intended use, and user assumes all risk and liability whatsoever in connection therewith. Any statement or recommendation not contained on this website will not have any effect unless in an agreement signed by officers of seller and manufacturer. This website is Copyright ©2003 by ICON Distribution LLC. All rights reserved. The ICON logo is a trademark of ICON Distribution LLC. All other trademarks & copyrights remain the property of their respective owners. We are not responsible for typographical errors. All prices and promotions are subject to change without notice. ERRORS and OMISSIONS ICON Distribution LLC. makes every effort to ensure the accuracy of the information published in our catalogs and on our web site(s). However, the documents and graphics published on this site may contain typographical and technical errors and / or inaccuracies. ICON Distribution LLC. makes no representations about the suitability of the information and graphics presented on this site. All such documents and graphics are provided "as is" without warranty of any kind. If an error is made and a product is listed at an incorrect price, Icon Distribution shall maintain the right to refuse or cancel any orders placed at the incorrect price. All items offered subject to availability. |